CloudBerry Backup for QNAP - FAQ

General Questions

Q1: What is defined as "local" storage -- a volume on the QNAP, External USB drive, a network share available over the LAN?

A: All above is considered a local storage.

Q2: What happens if the QNAP device fails or is destroyed? How to restore from a backup back to local storage? Is the local storage totally portable and self-contained? does it contain file indexes / database ?

A: There is no need for indexes/database.

Q3: If the backup is encrypted, how is the key restored if the QNAP install is destroyed?

A: You need to remember the key that you used to encrypt data.

Q4: If the QNAP device is destroyed, is there another client that can restore the data from Amazon S3 archive?

A: You can use all editions of CloudBerry Backup to restore the data . They are fully compatible. The restore is always free.

Learn more at: https://www.cloudberrylab.com/blog/cloudberry-backup-restore-is-always-free/

Q5: Is CloudBerry Explorer compatible with backups CloudBerry Backup for QNAP makes?

A: No! CloudBerry Explorer is not designed as a restore tool for CloudBerry Backup. You should use CloudBerry Backup Restore Wizard.

Q6: Can items in S3 be archived to Glacier using CB Explorer?

A: Yes, but you will not be able to restore them with the QNAP restore utility as of now. We will address that later. You can restore them on a Windows system though.

Learn more at: https://www.cloudberrylab.com/blog/how-to-archive-data-from-amazon-s3-to-glacier-with-cloudberry-explorer/

Q7: If I have multiple QNAP devices at multiple locations, do I purchase multiple licenses under the same email address, or does each site need a different id?

A: You need a license per device. It doesn't matter what email you use though.