Author Archives: Kate C

Dropbox for Business vs OneDrive for Business vs Google G Suite

Dropbox for Business vs OneDrive for Business vs Google G Suite

Is your on-premises storage solution running out of space or is it difficult for you to find extensive data that you need urgently? Have you thought about exploring cloud technologies as a favorable alternative for collaboration, calendaring, and effectively managing business emails?

If you answered at least one of these questions with a ‘yes’, then continue reading this article as it will help you navigate through the functionalities and features of three leading storage services for business that are currently available on the market. Continue reading

CloudBerry takes the Gold in Best in Biz Awards 2018

We are proud to announce that CloudBerry Lab is a Gold winner in the SMB Product of the Year category in Best in Biz Awards 2018 International.

It’s really a great honor to see our achievements recognized on an international level. The list of judges includes some of the top names in technology and business journalism across the globe. Continue reading

SFTP vs. FTPS Comparison: Which One Is Better?

Choosing the right system for file transfers over the network is critical when running a Linux or Windows server. The aim of this article is to offer an introduction to the distinguishing features of two secure mainstream file transfer protocols – SFTP and FTPS. If you are confused about selecting the right protocol to meet your needs, this one-stop guide may help you make the right decision.   Continue reading

Exchange Online vs. Exchange On-Premises

Exchange Cloud vs. On-Premise

For any enterprise, connectivity and communication are of high importance. As a renowned name in the IT arena, Microsoft’s Exchange has remained a leading choice for businesses looking for a complete messaging platform.

There are two versions of MS Exchange solutions — hosted and cloud — and many organizations struggle to come to a conclusion about which version to opt for. The key reason is a lack of understanding of Exchange Online vs. On-Premises. In this article, we will contrast the main features offered by each version and highlight the benefits of Exchange online vs. on-premises to help you make an informed decision. Continue reading

Integrate CloudBerry Managed Backup Into Harmony PSA

On August 13, eChannelNews conducted a joint interview called “Next Generation of PSA Software” with  David Gugick, Vice President of Product Management at CloudBerry Lab and Stephen Powell, co-founder, and CTO of Harmony PSA.

The interview covers backup, disaster recovery and how they can be integrated into PSA for the seamless experience. Continue reading

MSP Help Desk Software Overview — 7 Best Options

MSP help desk software overview

The ultimate goal of a managed service provider (MSP) is to successfully manage clients’ IT infrastructure from a remote location (in an ideal world). However, in order to achieve this goal, an MSP must streamline its process of managing requests — and this is where crucial role of IT help desk ticketing system comes in. In this article, we have reviewed the most popular MSP help desk software to help you make the right decision for your organization. Continue reading

Varying Tiers in the MSP Help Desk — Building Your Support System

MSP help desk structure

The reach of managed IT services has grown tremendously, thanks to the persistent expansion of the global tech market. As the demand for MSPs continues to increase, many prospective small business owners have chosen to enter this arena and build their own firms. There are several planning phases required in order to launch an organization and eventually become profitable. Perhaps the most daunting aspects are establishing an MSP help desk and selecting the perfect support team structure. They can be key components in achieving company objectives. Continue reading

How to Secure Your Cloud Data Storage — Tips for Professionals and End Users

Is Your Cloud Data Storage Secure?

Concerns about storage security in cloud computing persist, and rightly so. While millions of individual users and a staggering 90% of enterprises worldwide continue to benefit from the ease of cloud storage, even big names like Microsoft, LinkedIn, Yahoo and Apple have become victims of cloud security breaches. Continue reading

Spear Phishing Prevention Best Practices and Tools

How to Prevent Spear Phishing Attacks

What Is Spear Phishing?

Spear phishing attacks are executed through the use of electronic or email communications. Targeted phishing may impact an individual, corporation or business, depending upon the objectives and intentions of its perpetrators. Cybercriminals may launch spear phishing attacks for the following reasons: Continue reading