CloudBerry Managed Backup

White-label versions of CloudBerry Backup is available to our partners via the CloudBerry Managed Backup service. This service allows MSPs, VARs and IT service companies offering Amazon AWS powered managed cloud backup services under their own brand. Here you can find news and useful information about Managed Backup service.

Business Continuity and Disaster Recovery: What’s the Difference?



It can be easy to assume that business continuity and disaster recovery are synonyms for the same thing. In reality, however, these terms business continuity and disaster recovery have very different definitions. Although they are related concepts, the tools, processes, and goals associated with disaster recovery and business continuity vary significantly.

This article defines business continuity and disaster recovery discusses the differences between them and explains how to build a disaster recovery solution that addresses business continuity needs. Continue reading

[WEBINAR] A Comprehensive MSP Backup-as-a-Service

Join CloudBerry & Amazon Web Services for a webinar on Tue, Jun 26, 2018 at 10:00 AM PDT where we will discuss the combined solution for Backup-as-a-Service (plus a customer who tells his own story).

The covered topics:

  • Overview of the CloudBerry Managed Backup Solution for MSPs
  • Cost-effective data management in Amazon S3 and Glacier
  • Real customer story from the customer himself

Coming Soon: CloudBerry Managed Backup for iPhone and iPad

Today we're excited to announce our upcoming product — CloudBerry Managed Backup for iPhone and iPad. As CloudBerry MBS continues to evolve as a full-fledged software-as-a-service solution, it is only fitting that we enable our MSPs to track backup activity of their users on the go with the help of a mobile app.

Continue reading

Disaster-Recovery-as-a-Service 101 for MSPs: How to Build a DRaaS Offering

DRaaS (Disaster Recovery as a Service) Checklist for MSPs

When it comes to backing up and restoring data, MSPs can offer two distinct services. The first, and most basic, is Backup-as-a-Service, or BaaS. A more sophisticated and potentially more profitable offering is Disaster-Recovery-as-a-Service or DRaaS. By providing both types of services, MSPs can maximize the comprehensiveness of their managed service offerings, as well as their revenue streams.

This article explains what DRaaS is, how it is different from BaaS and how to go about developing a DRaaS offering. Continue reading

Service Level Agreement for Managed IT Service Providers

MSP Agreement Guide banner

In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to guide successful delivery of service.

Before finalizing a business partnership, it is important that the client and the company clearly define the ultimate goals that the collaboration should achieve, and this is precisely where the role of a Managed Services Service Level Agreement or MSP agreement comes into play. Continue reading

IoT for Managed Service Providers: Challenge or Opportunity?

Should MSPs Incorporate IoT?

Managed service providers (MSPs) need to consider whether to implement the Internet of Things (IoT) as part of their portfolios. IoT software is becoming standard across virtually all applications and networks, so MSPs should possess at least a cursory knowledge of the IoT to better suit client needs. Adopting IoT technology into a portfolio can present an excellent growth opportunity for MSPs, but it can also come with drawbacks. Carefully weigh your options before making a decision. Continue reading

MSP Backup Pricing Guide: Tips and Strategies

MSP backup pricing guide

For MSPs, online backup pricing, offsite backup storage pricing and other costs associated with data backup are important considerations for developing a successful managed backup offering.

To help identify the best MSP backup pricing strategy for your business, this article discusses the factors that you should take into account when setting backup pricing, as well as different pricing models and MSP pricing examples you might use. Continue reading

Building an MSP Referral Program



Referral programs for MSPs are a great way to gain additional clients through a trusted community.

Referred clients are usually more loyal because of the trust that has already been established. The conversion rate for leads from referrals is much higher as well.

Unfortunately, referrals don’t offer an endless stream of contracts—Word-of-mouth clients may be sparse. But referrals are one channel that can provide opportunities.

It’s important to consider that working with referral leads implies higher responsibility. If you fail a referral customer, the client who sent that customer to you may begin to doubt the quality of your services. Continue reading

Lead Generation Tactics for Managed Service Providers

MSP Lead Generation

If you're in the managed IT services business, it's because you're an IT expert.

However, being a successful MSP also requires mastering lead generation and B2B marketing. And because MSP sales training opportunities are few and far between, these can be difficult skills to acquire.

That said, with the right B2B lead generation tactics, you can master this part of running an MSP business. Here's a look at several marketing strategies that can benefit MSPs. Continue reading