Just recently one of our MSP clients - Kenny Grayson, the CEO of Grayson Data Services - was interviewed by Paul Thurrott from thurrott.com. Check out the recording to know about the real-life experience with our managed cloud backup service.
IT security has become imperative (and costly) with seemingly endless viruses, hackers and other threats always ready to catch an unwary user. Not every small- or medium-sized business can manage security on their own, and they prefer to outsource it to a managed service provider.
If you’ve decided on starting an MSP business, you’ve made the right choice. The MSP market is flourishing, with three critical elements driving growth. Continue reading
It’s easy to manage a couple of workstations in the very beginning of your MSP business. But as your business grows, the pool of daily tasks grows as well—which includes managing your backup services. An inability to manage day-to-day requirements may lead to stressful situations, and worse—potential problems with your clients.
How can you address this? As one option, you could hire more people and partially outsource some tasks, but this requires a larger budget and more time for training.
As an alternative, you can avoid these costs by automating some of the tasks that you do manually. The following are our top 5 tips that can help you save time and work more efficiently when providing remote data backup services to your clients. Continue reading
Since I started here at CloudBerry one of the questions I kept asking was “why don’t we have our own forum?” The answer was that we used to have a forum several years ago but that was before we had a lot of customers. Participation was low and it wasn’t deemed as a necessary resource at the time so the forum was closed. Now that we have tens of thousands of customers and we see questions come up in popular places like Reddit, Spiceworks, Server Fault and others, we feel it’s time to offer our customers a CloudBerry specific place to ask questions and get answers. Continue reading
As the number of backup solutions on the market grows, it gets more and more difficult for a managed service provider to select the best online backup service. There are too many features to look at, too many technologies involved. Each backup vendor is telling you that their solution is exactly what you need. But what is the right decision that fits your needs? Continue reading
Natural disasters in 2017 including hurricanes and storms have had some tremendous affects, having destroyed whole towns and making people homeless. Hurricane Harvey alone that crashed upon the US in August brought total losses of $190 billion.
A significant portion of this amount belongs to small and medium-sized businesses, as the hurricanes destroy something that any company depends on most: its data. Physical infrastructure can be rebuilt, but data can not be recovered if not stored properly.
Managed Service Providers can demonstrate value to their customers by providing managed offsite backup. This is an essential service that can be very useful, especially in the regions where the risk of natural disasters is high. Continue reading
In a recent blog post, we reviewed the main terms and definitions in the upcoming General Data Protection Regulation (GDPR). For those of you who do not yet know about these new EU compliance regulations, please refer to our GDPR Overview.
GDPR brings several major data management requirements for all businesses that deal with data of EU citizens, including businesses that do not operate in the European Union, but process or store data of any person from the EU.
In today’s article, we will focus on GDPR compliant data storage. Continue reading
The demand for cloud backup grows steadily but still, there are many companies relying on tape. Sure, this is better than nothing. But in fact, keeping backups on tape is no more secure than keeping it on a local server in your own office.
The managed service providers can enhance their positions and grow their business significantly with the help of remote backup service. Online storage has its pros and cons compared to the tape-based backup, but in the end, the benefits outnumber the flaws.
However, if you already offer remote backup services to your clients, think of the following aspects that may help you increase your services’ value and thus your revenue. Continue reading