Resources

Best Document Management Software Options for MSPs

MSP documentation software

Information is the lifeblood of any organization, particularly when it is used to create valuable business insights or provide a competitive advantage. It is therefore essential that data – in whatever form it takes – is stored securely, but is also instantly accessible when needed. Continue reading

Google Account Backup: Keep all Business Data Safe

Google G Suite (formerly known as “Google Apps”) contains a broad range of everyday business tools, allowing you to move most of your activities to the cloud. In this article, we are going to overview G Suite basic backup practices and answer the question “do you ever need to make a backup of cloud-based data?”. Continue reading

Managed Service Providers vs In-House IT Administrators

In-House IT and Managed Services Benefits and Risks

The foundation of a successful business is effective decision-making. From operational decisions that are made on a day-to-day basis and tactical decisions which are undertaken by mid-level managers to strategic decisions that are executed by members of top management, it is imperative to weigh the cost and benefits of any option before making a decision that can impact productivity and the bottom line. Continue reading

MSP Voice Episode 4: Dean Lewis from Chess ICT

Currently working as a Technical Architect at the UK based VAR, Chess ICT. Focusing on both pre-sales design a post-sales implementation, finding himself working most days in the virtualization field. Also a general geek with a passion for technology as a whole, which has led him to be nominated as a VMware vExpert, Veeam Vanguard, and Cisco Champion multiple times. Outside of this, he tries to improve his culinary skills and find that ultimate Indian curry recipe.
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ITAR Compliance: Data Management and What You Need to Know

ITAR is a set of rules that regulates your data management when your company deals with US military organizations. In this article, we are going to cover what ITAR compliance means, why you need ITAR-compliant cloud storage, and when it may be necessary for your company’s operations. Continue reading

Volume Shadow Copy Service: Overview and Troubleshooting

Volume Shadow Copy Service: Overview and Troubleshooting

We are going to overview the basics of the Volume Shadow Copy Service concept so you can better understand underlying backup processing. You will also find a quick VSS troubleshooting guide and a few useful links that can help in most VSS-related issues. Continue reading

Email Firewalls for MSPs Comparison

Top 5 Email Firewall Solutions Overview

A cybercriminal could be just one email away from gaining complete access to your data. One phishing email can bypass most of your cybersecurity protocols and take over your networks, stealing all your most valuable data.

Cybercriminals have numerous tricks to convince potential email readers to open an attachment, click a link, or provide confidential information. From creating spam websites to uploading a harmful virus into your systems through emails, their tactics are constantly evolving, and it has become more difficult to counter these kinds of attacks with standard cybersecurity protocols. Continue reading

Hard Drive Maintenance. Bonus Checklist for SSD

HDD and SSD Maintenance Checklist

Since our home and business data continually grows, let’s remember key things to keep HDD/SSD drives healthy for the longest possible time. In this article, you will find practical suggestions on how to keep HDD-based archives safe and powered down, as well as the most important parameters helping to check whether a drive is healthy.

We organized this post into three levels of protection – from basic to advanced (like fine-tuning). Continue reading