Uncategorized

Recovery Time Objective (RTO) Explained

The main aspect of every backup and recovery strategy is a balance of RTO and RPO objectives. They regard how quickly and precisely you will be able to get the data back if something goes wrong. In this article, you will learn more about the term RTO (Recovery Time Objective) and its influence on backup and disaster recovery strategies. Continue reading

MSP: Do You Need RMM, PSA or Both?

PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools are both created to boost a service provider’s business, but they are aimed at different spheres.

Using PSA can help build business processes, whilst RMM is all about the ‘fine tuning’ of an internal technical support. In this article, we are going to help you choose the right tool first. Continue reading