Cloud Backup Comparison: CloudBerry Backup vs Carbonite Backup

Cloud backup has become one of the essential requirements for both business users and managed service providers. The market is packed with numerous versatile backup products vying for customers’ attention. Selecting the right solution is no easy job. To help you navigate through the sea of various backup software, today we will compare two popular solutions — CloudBerry Backup and Carbonite Backup.

We will dive deeper into the feature sets of both solutions, their pricing models, and examine their fitness for MSPs (Managed Service Providers).

Feature set comparison

Backup Feature Set CloudBerry Backup Carbonite
Rich selection of cloud storage options
(AWS, Google Cloud, Microsoft Azure and others)
V X
Built-in cloud storage X V
Local backup V V
Encryption with customer-supplied key V V
File-level backup V V
Image-Based Backup V V
Physical to virtual restore (VMs in the cloud, Hyper-V, VMware) V X
Microsoft SQL Server, Exchange backup V V
Hyper-V and VMware host-level backup V X
macOS backup V V
Linux backup V X
Management Console Capabilities CloudBerry MBS
Management Console
Carbonite
Management Console
Remote Backup/Restore Management V V
Users Management V V
Console/product rebranding V X
3-d party integrations
(ConnectWise, LabTech, Autotask, etc)
V X
One-click Restore to Virtual Environment
(EC2, Azure)
V X
Office 365 backup V X
Google Suite (Apps) backup V X

 

Backup, Storage and Management

Both Carbonite and CloudBerry offer a wide variety of features, including:

  • Windows Server applications backup (SQL and Exchange)
  • Image-based backup
  • Granular restore from image-based backup
  • Scheduled, hybrid, and real-time backup
  • macOS backup

In addition to these features, CloudBerry Backup also natively supports Linux and is capable of backing up Microsoft Office 365 and Google G Suite via the Managed Backup Service.

Cloud Storage Price Efficiency

Cloud storage providers are constantly competing with each other with regard to cost and features. Carbonite only supports their proprietary cloud storage as the cloud backup destination. They offer one basic package of 100GB / year for $99. Below is a table comparing the cost of storing 100GB per year with Carbonite Cloud Storage versus several other popular cloud storage services.

Cloud Storage Provider Carbonite Cloud Storage Amazon S3 Google Cloud Storage Microsoft Azure Blob Hot tier BackBlaze B2
100GB/year price $99.00 $27.60 $31.20 $36.00 $6.00

CloudBerry Backup supports Amazon AWS, Microsoft Azure, Google Cloud and more than 20 other popular cloud storage providers, so users can sensibly manage cloud storage costs — as opposed to Carbonite’s cloud infrastructure lock-in and potential future fee alterations.

Another advantage of CloudBerry Backup is versioning. If a computer is affected by ransomware or other malware, it’s easy to revert to a pre-infected state by restoring needed versions of files. Carbonite only offers limited versioning; storing only three months worth of versions on Windows, while the macOS version does not support versioning at all.

Fast Disaster Recovery

When a server is down, recovery time needs to be minimized. With CloudBerry Backup and CloudBerry Managed Backup Service, the user is able to perform an image restore of an entire system straight to Amazon EC2 or Windows Azure VM. This allows users to quickly get a server back online even if local hardware is not available and decreases overall downtime.

Upload of Big Amounts of Data to the Cloud

Both Amazon and Google Cloud Storage have introduced bulk import procedures for large data sets. The illustration below demonstrates moving 1 PB of data into Google Cloud Storage using a typical network connection and their proprietary Google Transfer Appliance.

 

Without initial import support, uploads of even 1 TB of data to the cloud may be a major headache for end-users and their service providers. CloudBerry fully supports Amazon Snowball and will soon support the Google Transfer Appliance.

Carbonite does not offer the option of initial uploads of large amounts of data. Consequently, users with large data sets or slow internet are left with no other choice but to patiently upload their data to the cloud over their comparatively slow internet connection.

Management Console Capabilities

CloudBerry offers a management console as part of its Managed Backup Solution which is a perfect fit for IT departments and managed service providers. It is designed to handle all the remote management features that administrators need to manage large environments and large numbers of customers.:

  • Full remote job management and control for backups and restores
  • Remote deployment of the software
  • Full rebranding of the console and the product
  • Restore to Amazon EC2 / Azure VM
  • Centralized reporting
  • Centralized billing
  • And more…

Carbonite management console is offered to all users of the Carbonite for Office solution. Carbonite lacks the ability to restore backups to Amazon EC2 / Azure VM, rebrand their products, and set up a custom cloud storage destination.

The Carbonite online management console offers the following features:

  • Full remote job management and control for backups and restores
  • Remote deployment of the software
  • Centralized reporting
  • Centralized billing

Conclusion

The limitations of Carbonite Backup mostly stem from their private cloud infrastructure, vendor lock-in, and higher fees. By limiting users to Carbonite Cloud Storage, users incur higher costs with more limited functionality. CloudBerry Backup was built for the cloud and with the flexibility to choose a cloud storage vendor that meets the user’s needs. CloudBerry decouples backup from the storage used, which allows users to select the storage vendor that provides the features and cost structure best suited for their needs, while being able to leverage the advanced features of those cloud storage providers.

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