MSP Voice Episode 17 – Jay Wong from Xyber Solutions

This week’s guest is Jay Wong from Xyber Solutions in Perth Australia. Jay started is “PC shop” with a dream and a credit card and now runs a successful business with projects and customers in multiple countries. Jay shares his passion for technology and how he has grown his business. More about Jay’s story here: Daring to dream

All episodes can be found on YouTube (video) as well as popular podcast channels such as iTunesSoundCloud, and Anchor. You can also subscribe to new episodes via RSS Feed.

You can find all MSP Voice episodes on the page of our MSP podcast.

Here are the topics we've discussed during the Best of Internet and Best of Reddit:

  • ENGINEERS continuing Ed

https://www.reddit.com/r/msp/comments/9hk0rb/engineers_continuing_ed/

How do you motivate engineers to continue learning, even when you’re paying for everything they need to do it?

  • Becoming an Apple Consultant

https://www.reddit.com/r/msp/comments/9ha3rh/becoming_and_apple_consultant/
Apple is no longer accepting new applications and others report that the entire ACN program is being “retooled”.

  • Minimum Tech/Software Requirements for an on-going service contract

https://www.reddit.com/r/msp/comments/9ij58u/minimum_techsoftware_requirements_for_ongoing/

Do you require a customer meet certain standards before you take them on or do you have it built into your onboarding process?

  • Offering DaaS

https://www.reddit.com/r/msp/comments/9ijz9g/offering_daas/

Should you offer Desktop as a Service (DaaS)?