Data loss can occur for a variety of reasons. A user may delete the data that he needs, part of the computer or the whole operating system may be crashed or the PC may be infected by a virus. But whatever is the reason, you as a managed service provider have to help your clients and offer them the swift recovery of their data. In this article, we would like to review 4 MSP best practices for data backup and recovery in Windows.Continue reading →
Keeping clients’ servers and PC operational at any time and up-to-date is vital for any managed service provider. Your primary mission is meeting your clients' expectations.
When you only start MSP business and work with your first client, it’s easy to provide on-demand remote support. But as you grow and add more and more customers to your portfolio, it gets harder to manage all their systems manually. Especially this concerns remote backup service.
Whether you perform remote PC backup manually or whether you make it with a script, eventually you start looking for MSP software that will give you more advantages in performing managed backup service.
So what are the essential features of the managed backup software? Let’s take a look.Continue reading →
In the era of new technologies even small businesses understand that even little downtime leads to heavy losses, so they need an efficient backup to maintain data availability at the high level. The best way they can do it is to outsource this task to MSPs.
To support business continuity at the appropriate level has become crucial nowadays, even a few hours of downtime may result in heavy business impact and financial loss. The cloud-managed backup procedure plays a vital role as it allows any business to quickly restore the lost files as if nothing had happened.
If a company relies on a managed service provider to carry out the task, then it becomes MSP’s headache to select the right backup solution. Why a headache? Because the backup technologies evolve over time, and it gets more and more difficult to select the best option.Continue reading →
Mac users typically have a basic backup structure using a good, native tool called “Time Machine”. But there are a few thoughts on how to backup Mac that we want you to consider in order to make your backups more efficient and available anytime, anywhere for both personal or business needs.Continue reading →
There is nothing more annoying to a client than their internet speeds suddenly slowing down when carrying out critical business functions online. That is the moment that they will turn to you (their MSP) with feelings of frustration and expect that you sort out the issue within the shortest time possible.
As an MSP, you need to have the technical knowledge and understanding on how to handle such a situation. The following guide is meant to help you get on the same page with your client, and be able to troubleshoot some of the common issues that bring down internet speeds when they should be high.Continue reading →