Keeping clients’ servers and PC operational at any time and up-to-date is vital for any managed service provider. Your primary mission is meeting your clients' expectations.
When you only start MSP business and work with your first client, it’s easy to provide on-demand remote support. But as you grow and add more and more customers to your portfolio, it gets harder to manage all their systems manually. Especially this concerns remote backup service.
Whether you perform remote PC backup manually or whether you make it with a script, eventually you start looking for MSP software that will give you more advantages in performing managed backup service.
So what are the essential features of the managed backup software? Let’s take a look. Continue reading