It can be easy to assume that business continuity and disaster recovery are synonyms for the same thing. In reality, however, these terms business continuity and disaster recovery have very different definitions. Although they are related concepts, the tools, processes, and goals associated with disaster recovery and business continuity vary significantly.
This article defines business continuity and disaster recovery discusses the differences between them and explains how to build a disaster recovery solution that addresses business continuity needs.Continue reading →
Today we're excited to announce our upcoming product — CloudBerry Managed Backup for iPhone and iPad. As CloudBerry MBS continues to evolve as a full-fledged software-as-a-service solution, it is only fitting that we enable our MSPs to track backup activity of their users on the go with the help of a mobile app.
CloudBerry MBS, a managed cloud backup service, offers native integration with a variety of remote management services like LabTech and ConnectWise. Today we're excited to announce the latest addition to our remote management partners — OptiTune. With it, you'll be able to deploy CloudBerry MBS for Windows effortlessly as well as track backup and restore plans right from the OptiTune's dashboard.
Small- to medium-sized businesses (SMBs) face constant challenges while managing their IT infrastructure. In an era of evolving IT technologies, it can be especially difficult to focus on both the main business and tech requirements. What’s more, most SMBs can’t afford to hire an IT team, though the need is clear.
Fortunately, this is where managed service providers can help. They have the ability to take on all of a business’ IT requirements, such as setting up a network and providing software installation and remote system backup.
As IT companies add new services, their MSP pricing models may change. This helps them to remain flexible and adjust offerings according to market needs.
Here’s the list of the most popular pricing models, which can give you some guidance on how to price your MSP services.
Managed service providers today are always looking to increase the value provided to customers. Part of your suite of services to customers should include data protection, and providing an automated backup service is a great way to satisfy that need. To provide an even more professional brand image, consider offering a white-label backup service, branded with your company name and imaging, that also offers the world-class backup features of the best in breed backup software available on the market today.Continue reading →
Even as managed service providers move more and more customers to the cloud, there are still customers that believe strongly in "4 walls infrastructure.”In most cases, their mistrust originates from a lack of knowledge and experience. As a managed service provider and an expert that they trust, you can provide knowledge and reassurance.
In today’s article, we’re going to review the three most popular misconceptions regarding cloud backup for small business and explain why they are fundamentally incorrect. In addition, this article will offer ways to help you refute customers’ common arguments regarding cloud backup and security.Continue reading →
IT security has become imperative (and costly) with seemingly endless viruses, hackers, and other threats always ready to catch an unwary user. Not every small- or medium-sized business can manage security on their own, and they prefer to outsource it to a managed service provider.
If you’ve decided on starting an MSP business, you’ve made the right choice. The MSP market is flourishing, with three critical elements driving growth.Continue reading →