As the number of backup solutions on the market grows, it gets more and more difficult for a managed service provider to select the best online backup service. There are too many features to look at, too many technologies involved. Each backup vendor is telling you that their solution is exactly what you need. But what is the right decision that fits your needs? Continue reading
Natural disasters in 2017 including hurricanes and storms have had some tremendous affects, having destroyed whole towns and making people homeless. Hurricane Harvey alone that crashed upon the US in August brought total losses of $190 billion.
A significant portion of this amount belongs to small and medium-sized businesses, as the hurricanes destroy something that any company depends on most: its data. Physical infrastructure can be rebuilt, but data can not be recovered if not stored properly.
Managed Service Providers can demonstrate value to their customers by providing managed offsite backup. This is an essential service that can be very useful, especially in the regions where the risk of natural disasters is high. Continue reading
The demand for cloud backup grows steadily but still, there are many companies relying on tape. Sure, this is better than nothing. But in fact, keeping backups on tape is no more secure than keeping it on a local server in your own office.
The managed service providers can enhance their positions and grow their business significantly with the help of remote backup service. Online storage has its pros and cons compared to the tape-based backup, but in the end, the benefits outnumber the flaws.
However, if you already offer remote backup services to your clients, think of the following aspects that may help you increase your services’ value and thus your revenue. Continue reading
Data loss can occur for a variety of reasons. A user may delete the data that he needs, part of the computer or the whole operating system may be crashed or the PC may be infected by a virus. But whatever is the reason, you as a managed service provider have to help your clients and offer them the swift recovery of their data. In this article, we would like to review 4 MSP best practices for data backup and recovery in Windows. Continue reading
Keeping clients’ servers and PC operational at any time and up-to-date is vital for any managed service provider. Your primary mission is meeting your clients' expectations.
When you only start MSP business and work with your first client, it’s easy to provide on-demand remote support. But as you grow and add more and more customers to your portfolio, it gets harder to manage all their systems manually. Especially this concerns remote backup service.
Whether you perform remote PC backup manually or whether you make it with a script, eventually you start looking for MSP software that will give you more advantages in performing managed backup service.
So what are the essential features of the managed backup software? Let’s take a look. Continue reading
In the era of new technologies even small businesses understand that even little downtime leads to heavy losses, so they need an efficient backup to maintain data availability at the high level. The best way they can do it is to outsource this task to MSPs.
However, it still remains a difficult task for MSP to sell remote managed backup services to the clients. This article we would like to give you some advice which would help you to reach your goals in selling managed backup. Continue reading
To support business continuity at the appropriate level has become crucial nowadays, even a few hours of downtime may result in heavy business impact and financial loss. The cloud-managed backup procedure plays a vital role as it allows any business to quickly restore the lost files as if nothing had happened.
If a company relies on a managed service provider to carry out the task, then it becomes MSP’s headache to select the right backup solution. Why a headache? Because the backup technologies evolve over time, and it gets more and more difficult to select the best option. Continue reading
There is nothing more annoying to a client than their internet speeds suddenly slowing down when carrying out critical business functions online. That is the moment that they will turn to you (their MSP) with feelings of frustration and expect that you sort out the issue within the shortest time possible.
As an MSP, you need to have the technical knowledge and understanding on how to handle such a situation. The following guide is meant to help you get on the same page with your client, and be able to troubleshoot some of the common issues that bring down internet speeds when they should be high. Continue reading
If you’ve already decided to start an MSP business, then you’ve made the right choice. The current market for IT managed service providers is constantly growing with more and more opportunities arising every single day.
That said, using an online backup service as an MSP is hands down one of the best ways to provide quality service to your clientele. That’s because online backup services allow you to ardently secure your clients' data by keeping reserve copies of your clients’ critical files, folders, and hard drives on a remote server or in a cloud storage platform like Amazon S3 or Microsoft Azure. Perhaps more importantly, when a service provider offers backup-as-a-service to his clients, he/she can always help to restore that data whenever the client needs it.
Securely storing your customer's data to a preferred cloud provider has numerous advantages than simply backing up the data to a local storage location. Let's take a closer look at these benefits below. Continue reading
What would you do if a disaster strikes? Flood, fire, tornado, a devastating ransomware attack. These all are real-life issues, that any business can face. We have asked Steve Putnam to tell us about the real-life disaster recovery examples, they have in mind, for the possible disaster striking one of their clients. Continue reading