Remote Monitoring and Management (RMM) is a category of services, designed to help IT specialists monitor and manage IT infrastructure - from desktops and servers to network availability and setup. These tools are essential for Managed Service Providers (MSPs), who monitor their clients in a timely fashion and provide services under given SLA’s. IT technicians can save time on patches and update management, software installation, and configuration, solving issues, etc.
In this article, we are going to overview core RMM features and TOP leading RMM solutions on the market. Continue reading