MSP360™ Remote Assistant for macOS is a freeware tool that enables quick and secure connections to remote systems, making it easy for MSPs to provide support over the internet.
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Q2 in Review: Celebrating a Successful Second Quarter
We’re celebrating a strong Q2 2019 with our leading backup-as-a-service platform. We experienced 51 percent year-over-year revenue growth and a 19 percent expansion in our customer base, setting us up for a truly exciting and successful year. Continue reading
Annual Customer Survey Results
In the middle of June, we asked our Managed Backup Service clients to take part in an annual Customer Survey. To make it more fun, we decided to raffle 3 iPads. Overall 565 customers took part in the survey and here are the 3 winners. Continue reading
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Live Webinar: Offer Affordable Cloud Backup as a Service
Learn how to add cloud backup to your MSP offering or to lower costs of your existing offering in our
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Introducing MSP360 Backup (formerly CloudBerry Backup) 6.1.1
MSP360 Backup (formerly CloudBerry Backup) 6.1.1 minor release adds important new features, including:
- Master password security improvement
- Storage providers revision
- Performance improvements.
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Master Password Feature Improvement in CloudBerry Backup 6.1.1
CloudBerry Backup 6.1.1 is equipped with the improved master password feature.
With a master password feature enabled, all storage credentials, backup and restore plan configurations, settings are encrypted and secured with a signature. Any unauthorized actions will require to provide the master password.
The feature provides the following improvements:
- Command Line Interface is now can be protected with a master password
- Unauthorized copying of configuration files is protected with PStore (Protected storage)
- Manual setting changes will require to provide the master password
- Password reset feature is introduced.
To Configure Master Password Settings
1. In the application menu, select Options.
2. Switch to the General tab.
3. To specify the master password for accessing the application on each run, select the Protect console with master password check box.
4. Specify the password in the Master Password field, then in confirm in the Confirm password field.
5. To expand the master password protection for CLI usage, select Protect CLI with master password check box.
6. Click Apply.
To learn more on master password usage, refer to our help documentation.
Using Master Password in Command Line
Once a master password protection feature is expanded to CLI usage, you must use a master password to execute any CLI command.
To do it, use the -mp argument in any command.
To request the trial license under master password protection, use the following command:
cbb activateLicense -email "email" -edition "ultimate" -trial -mp [yourpass]where [yourpass] is a master password.
Reset Master Password
If you forgot your master password, you can reset it.
Once you run the Backup for Windows protected with a master password, in the dialog box, click Reset master password, then click Yes.
Note that once a master password is reset, all other passwords used in MSP360 Backup (for example, passwords for storage destination access), will be reset as well for security reasons.
In case of setting modifications are detected, accept them or decline in the Unauthorized Changes Detected dialog box:
To learn more, refer to our help documentation.
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Every month we deliver quality content about cloud storage, backups and security. Leave your email to get weekly and monthly digests
MSP360 Exibits at CompTIA ChannelCon in Las Vegas
Meet our team in Las Vegas, Nevada on August 5-7 for ChannelCon, the industry’s big event that connects leading solution providers, vendors, distributors, IT professionals and media. Continue reading
Introducing MSP360 Remote Assistant (formerly CloudBerry Remote Assistant) 2.2
We are excited to announce new performance and usability improvements to MSP360 Remote Assistant (formerly CloudBerry Remote Assistant), along with awesome new features, with the release of version 2.2.
How Proper Sky Built an MSP Cloud Backup Solution with MSP360 and AWS
Proper Sky, a Managed Services Provider based in Pennsylvania, provides data backup and recovery services to approximately 1500 endpoints. For an MSP operating at that scale, having easy-to-manage, reliable and cost-efficient backup technology in place is critical. Continue reading
CloudBerry Lab Becomes MSP360 Under New Leadership
CloudBerry Lab, the leading provider of multi-cloud data backup and recovery solutions, has announced rebranding under the new name MSP360 and the appointment of Brian Helwig as CEO. Continue reading
CloudBerry at the ASCII SMB IT Success Summit in Denver
Thinking of attending ASCII SMB IT Success Summit in Denver on July 24-25? Well, guess what. CloudBerry will be there as a sponsor and part of the vendor lineup. Meet David Gugick (VP Product Management) and Doug Hazelman (VP Technical Marketing, MSP Voice host) who will be representing CloudBerry at the event. Continue reading