MSPs find it challenging to implement balanced compensation plans for their sales teams. New business is tough to come by, prospects are hard to convince, and then there’s the problem of ‘demotivated sales team.’ Continue reading
Before I ran my own Managed Service Provider (MSP) business, I worked in corporate IT.
I worked for some large organisations like Ernst & Young, GE Capital and the NHS.
One lesson I learned in these corporate environments was the value of standardisation and scalability. Continue reading
Backup is one of the most important business processes in IT and should be approached with care. The choice between different retention policy and scheduling scenarios should be made according to your business needs.
In this article we’ve prepared essential retention considerations and assets, which will help you to setup your backups right. Continue reading
The ever-expanding role of data in every facet of our lives has made it increasingly important to plan ahead for the possibility that something might go wrong. And given the various threats to data, chances are it probably will. That’s why you should be prepared all the time. Continue reading
Learn how to add cloud backup to your MSP offering or to lower costs of your existing offering in our Continue reading
This article explains the basics of new clients onboarding - outlines the best practices for each onboarding stage, how you can avoid committing some of the most common mistakes. Consequently, you’ll have known how to foster new relationships in a way that retains clients for the long haul.
The MSP market is more competitive than ever before. With the current array of providers, crafting a unique competitive advantage and differentiating your services from those of others can be a significant challenge. You may have determined how to start a managed services company, but the next major hurdle and question you face is: How do I get managed services clients? Continue reading
Want to take advantage of geo-redundant storage but are unsure where to start? This article is for you. Below, we compare AWS replication across regions, Azure storage geo-redundancy and the data replication features available on Google Cloud Storage. Continue reading
How you package and price your offerings plays a key role in determining the success of your managed services business over the long haul. Finding a perfect balance between your package and your pricing can be quite challenging and confusing, especially when you start reviewing all the possible approaches you could take and services you could include in the offer. Continue reading