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MSP’s Guide on How to Get the First Clients

MSP’s Guide on How to Get the First Clients

The MSP market is more competitive than ever before. With the current array of providers, crafting a unique competitive advantage and differentiating your services from those of others can be a significant challenge. You may have determined how to start a managed services company, but the next major hurdle and question you face is: How do I get managed services clients? Continue reading

Geo-Redundancy Clash: Amazon S3, Microsoft Azure Blob and Google Cloud Storage

Geo-Redundancy Clash: Amazon S3, Microsoft Azure Blob and Google Cloud Storage

Want to take advantage of geo-redundant storage but are unsure where to start? This article is for you. Below, we compare AWS replication across regions, Azure storage geo-redundancy and the data replication features available on Google Cloud Storage. Continue reading

MSP’s Bundling Guide: How to Build Your Offer

MSP’s Bundling Guide: How to Build Your Offer

How you package and price your offerings plays a key role in determining the success of your managed services business over the long haul. Finding a perfect balance between your package and your pricing can be quite challenging and confusing, especially when you start reviewing all the possible approaches you could take and services you could include in the offer. Continue reading

Disaster Recovery as a Service (DRaaS) Overview for MSPs

Disaster Recovery as a Service (DRaaS) Overview for MSPs

When it comes to backing up and restoring data, MSPs can offer two distinct services. The first, and most basic, is Backup as a Service, or BaaS. A more sophisticated and potentially more profitable offering is Disaster Recovery as a Service, or DRaaS. This article explains what DRaaS is, how it is different from BaaS and how to go about developing a DRaaS offering.

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Add DRaaS to Your MSP Offering

Add DRaaS to Your MSP Offering

Progressive managed service providers are always looking to capture new revenue and retain loyal clients by delivering more value. Often this means looking at expanding the services catalog far beyond being a break/fix hosting provider. Mid-sized MSPs today are listening to the market and being open minded about new possibilities. Continue reading

Disaster Recovery Testing for Managed Service Providers

Disaster Recovery Testing for Managed Service Providers

Disaster recovery testing is the process to ensure that an organization can restore data and applications and continue operations after an interruption of its services, critical IT failure or complete disruption. It is necessary for an MSP to document this process and review it from time to time with their clients. It will ensure that you know how to save your client in the event of any fail. Continue reading

Guide to Staying Safe from Phishing

Guide to Staying Safe from Phishing

It’s critical for MSPs to have a well-planned anti-phishing strategy in place for minimizing the risk of successful phishing attacks against the users that they support. This guide describes the most common types of phishing attacks that occur today, discusses best practices for preventing phishing and offers tips for developing a response plan for use when phishing attacks do occur. Continue reading

Phishing Response Guide

Phishing Response Guide

If you're an MSP and manage an organization's infrastructure, sooner or later, you'll be faced with a phishing attack against the organization. What can you do to respond to such an attack in order to control possible damage and prevent further disruption? Keep reading for tips. Continue reading