Author Archives: Kate C

MSP Voice Episode 23 – “Association Nation” with Michael Drobnis

This week’s guest is Michael Drobnis from OptfinITy. Michael has been in business for 17 years. He started with basic break/fix doing a lot of the technical work but then moved to managed services where Michael took a more active role in managing the business. OptfinITy now has 14 employees and they focus a lot on associations. They also encourage their employees to be a member of a chamber of commerce. Continue reading

MSP Voice Episode 22 – “You’re never too young for IT” with Robert Merva

Starting at a young age, Robert started getting technical certifications. Before he graduated high school he was already doing a lot of IT work for the school district. This turned into a job with the school district after graduation but it wasn’t long before Robert decided he could make a business (and a living) out of helping people with their IT needs. Continue reading

MSP Voice Episode 21 – “FREE STUFF” with Joe Pannone

Joe started Forza soon after college and over the past 20+ years, he’s grown it into a successful MSP business. As Joe and his partners developed their business they also found work on the application development side of things. As they were growing, they used this expertise to develop dashboards for both Connectwise Manage and Kaseya. They now offer these dashboards for free to any MSP. Continue reading

MSP Voice Episode 20 – “How do you CRM?” with Florian Militaru

This week I talk to Florian Militaru who owns PRO in the Chicago area. Florian came to the US from Romania and started his business in 2003. PRO focuses on residential, break-fix and even some managed services. To run his business, Florian started working with an open source CRM solution, https://suitecrm.com/ and has developed modules that connect to multiple systems and is now his PSA. While not for everyone, developing your own solutions based on open source can save you a lot of money! Continue reading

MSP Voice Episode 19 – Bart Barcewicz from B Suite Cyber Security

MSP Voice Episode 19 with Bart Barcewicz

October is national cybersecurity month so this week’s guest is Bart Barcewicz from B Suite Cyber Security. Bart and Doug Hazelman discuss security practices in general as well as some things you need to do to make sure you and your customers are secure. Bart also shares some great advice for starting out: “if you want something you’ve never had, you’re going to have to do something you’ve never done Continue reading

How to Сreate Multiple Backup Schedules in Windows Server

Windows Server Backup Multiple SchedulesMultiple backup schedules are used in most backup infrastructures to make backup processes flexible and efficient. You can, for example, configure separate backup schedules for the whole server backup and just one SQL database. However, built-in Windows Server Backup does not allow this to be accomplished via its GUI. Continue reading

CloudBerry Backup Supports 8 New Regions in Azure Archive Storage

Azure Archive Storage is an archive tier of Microsoft Azure Blob Storage in addition to hot and cool tiers. It is designed to help organizations reduce their storage costs by storing rarely accessed data in a lowest-priced tier. Microsoft offers an industry leading price point for archiving data (0.2 cents per GB/month). Continue reading

MSP Voice Episode 18 – Alvaro Prieto from Auxis

MSP Voice Episode 18 with Alvaro Prieto

This week's guest is Alvaro Prieto from AuxisAlvaro and his business partner Raul started Auxis about 20 years ago. Alvaro brought technical skills and Raul was on the business and finance side. Today Auxis employs more than 400 people in the United States and Latin America.  Continue reading