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MSP Voice Episode 34 – “MSP Franchise” with Rick Porter

MSP Voice Episode 34 – “MSP Franchise” with Rick Porter

Rick has been an entrepreneur all his life, starting a DJ business when he was just 16. He found motivation in the US military and then worked for a technology company for a few years before founding Cinch I.T. in 2004. Cinch started off as break/fix but transitioned to MSP soon after. Cinch has been growing ever since and has won numerous awards. Rick is now taking that success and looking to grow by offering franchise opportunities across the country. Continue reading

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MSP Voice Episode 33 – “Monthly Recurring Relationships” With Bob Coppedge

MSP Voice Episode 33 – “Monthly Recurring Relationships” With Bob Coppedge

My interview with Bob Coppedge of Simplex-IT went a little longer than normal, mostly because we were having a great conversation and Bob is a great guy to interview. While Bob is focusing on the business and not “in the business” he has built a successful MSP that has been around for about 11 years. Continue reading

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MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support, including hiring former Apple Geniuses. Continue reading

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MSP Voice Episode 29 – “Prescription For Success” With Bart Rogacewicz

MSP Voice Episode 29 – “Prescription For Success” With Bart Rogacewicz

BestRX is an MSP/Software company who supports independent pharmacies across the US. Typically when we think of a pharmacy we think of the big ones like CVS and Walmart but there’s actually a number of independent pharmacies all over the US. Continue reading

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Incremental vs Differential Backup: Difference Explained

Incremental vs Differential Backup: Difference Explained

We receive a number of questions about which backup type to choose: an incremental or a differential backup. The answer is - it depends. In this article, we will review the difference between an incremental and a differential backup and provide advice on the usage of both. Continue reading

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MSP Voice Episode 25 - "Technology Success"

MSP Voice Episode 25 - "Technology Success"

Doug is the founder and CEO of Brightworks Group. Brightworks has been in business for 7 years and they consider themselves at technology success providers. While similar to an MSP, Brightworks Group works with a unique set of customers focused in the high end financial and private equity services.  Continue reading