In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to guide the successful delivery of service. Continue reading
Category: CloudBerry Managed Backup
Adopting IoT technology into a portfolio can present an excellent growth opportunity for service providers, but it can also come with drawbacks. Carefully weigh your options before making a decision. Continue reading
For MSPs, online backup pricing, offsite backup storage pricing and other costs associated with data backup are important considerations for developing a successful managed backup offering. In this article we discuss the factors that you should take into account when setting backup pricing, as well as different pricing models and MSP pricing examples you might use. Continue reading
Referral programs for MSPs are a great way to gain additional clients through a trusted community. Referred clients are usually more loyal because of the trust that has already been established. The conversion rate for leads from referrals is much higher as well. So what are the major steps that a managed service provider should take to start receiving referral leads? Let’s review them. Continue reading
If you're in the managed IT services business, it's because you're an IT expert. However, being a successful MSP also requires mastering lead generation and B2B marketing. And because MSP sales training opportunities are few and far between, these can be difficult skills to acquire. That said, with the right B2B lead generation tactics, you can master this part of running an MSP business. Here's a look at several marketing strategies that can benefit MSPs. Continue reading
CloudBerry MBS, a managed cloud backup service, offers native integration with a variety of remote management services like LabTech and ConnectWise. Today we're excited to announce the latest addition to our remote management partners — OptiTune. With it, you'll be able to deploy CloudBerry MBS for Windows effortlessly as well as track backup and restore plans right from the OptiTune's dashboard.
Small- to medium-sized businesses (SMBs) face constant challenges while managing their IT infrastructure. In an era of evolving IT technologies, it can be especially difficult to focus on both the main business and tech requirements. What’s more, most SMBs can’t afford to hire an IT team, though the need is clear.
In today’s article, we’re going to review the three most popular misconceptions regarding cloud backup for small business and explain why they are fundamentally incorrect. In addition, this article will offer ways to help you refute customers’ common arguments regarding cloud backup and security. Continue reading
IT security has become imperative (and costly) with seemingly endless viruses, hackers, and other threats always ready to catch an unwary user. Not every small- or medium-sized business can manage security on their own, and they prefer to outsource it to a managed service provider. Decided to start an MSP? That's the right thing to do (even if it's already 2019). Continue reading