Starting out in 1982 selling dedicated $12,000 word processors to law offices, Bob quickly saw the change in the landscape as personal computers became prevalent. Leaving sales and starting Corland in 1993, Bob did maintenance and break/fix for many years before transitioning to managed contracts. Bob has also carved out a specialty in programming Microsoft Access databases.
Many small companies still rely on Access and Bob helps keep them running around the country. Bob states that from his early days selling word processors he would try and find out what the business needed and then write small programs to help them...he used this to help get more sales because it was something his competition was not doing. Bob truly believes that “service is your edge” when it comes to retaining customers and also having them give you referrals.
Guest: Bob Wardlow
Company: Cortland Computer Systems
Watch on YouTube
MSP News of the week
- 3 Reasons to Use ConnectWise Manage — And 3 Reasons to Stay Away
Brief: The MSP 501 weights in on what’s great and not so great about ConnectWise Manage.
- Cisco, GreatAmerica Want to Finance Hardware Sales for MSPs — Necessary?
Brief: You can now finance Cisco equipment through Great American Financial Services but does Cisco equipment make sense for very small businesses?
- RMM/AV/Backup Comparison Sheets
Brief: Are you looking for new RMM, AV or Backup software? Check out this Reddit thread with some spreadsheets offering comparisons.