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Problem Solving Network Share / Mapped Drive Backup

Published: by on Post Type: Categories: CloudBerry Backup, Products

Network Credentials

Make sure you specified actual network access credentials for network share or mapped drive.


1.  Go to the "Tools" menu and click on the "Network Credentials" icon.

tools_icon2. Click "Add" button and specify actual network path, login and password. Click "OK". 2014-01-31_1820

Running Service Under Administrator Rights

In some cases you might need to run Backup Service under administrator account:
1. Go to the "Tools" menu and click "Change Service Account" icon.

lifesycle_policy2. Enter administrator credentials and click "OK".2014-01-31_1836

The service will be restarted automatically.

IMPORTANT NOTE: Network files being in use can't be backed up.
This post applies to CloudBerry Backup:
Alexander N avatarAuthor
Alexander N
Alexander is the director of marketing at CloudBerry Lab and has been an important member of the company since its inception. He is an expert in IT-marketing and has extensive knowledge of cloud storage services. Alexander cooperates with cloud vendors, MSPs, VAR’s and communicates the market needs and trends to our team. View all posts
Published: by on Post Type: Categories: CloudBerry Backup, Products
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