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Introduction to Remote Access for MSPs

Introduction to Remote Access for MSPs

In the past, businesses almost always hired an in-house IT professional to maintain their networks. These professionals had to be on location to resolve any issues when they arose. When the IT professional was unavailable, businesses were forced to deal with lengthy downtimes waiting for help. Continue reading

The Comprehensive Guide to MSP Sales

The Comprehensive Guide to MSP Sales

Running a sales operation may not be the most exciting part of your work as an MSP. But the fact is that, for an MSP business to be successful it needs an effective sales plan, sales team, and strategy for tracking sales performance.

Keep reading for tips on how to implement each of these things for your MSP business, along with links to further reading with additional details on each topic.
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Guide to Network Design

Guide to Network Design

A network is a lot like a community. Both a network and a community are made up of hosts. In a community, we're talking about homes and other buildings; in a network, it's PCs, servers, and other devices. The roads that deliver traffic between these hosts in the network world are generally Ethernet, although they may include other types of cables. Each community host has an address. In a network, each host has an IP address. Traffic intersections are handled by switches and routers. Continue reading

The Basics of Managing Your Linux System

The Basics of Managing Your Linux System

If you’re already used to Windows systems, it’s fairly understandable that Linux might feel like Quantum Mechanics or advanced Calculus. For starters, its interface (or lack of interface) doesn’t look anything like Windows. And secondly, the underlying system framework runs its processes very differently.  Continue reading

Guide to Starting a Managed Service Provider Business

Guide to Starting a Managed Service Provider Business

Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services -- after all, that’s what you know best if you have worked in IT before -- but it’s important to ensure that you start your MSP business properly by defining your offerings effectively, establish an appropriate pricing strategy, set up the right workspace and start off on the right foot with your first clients. Continue reading

Disaster Recovery as a Service (DRaaS) Overview for MSPs

Disaster Recovery as a Service (DRaaS) Overview for MSPs

When it comes to backing up and restoring data, MSPs can offer two distinct services. The first, and most basic, is Backup as a Service, or BaaS. A more sophisticated and potentially more profitable offering is Disaster Recovery as a Service, or DRaaS. This article explains what DRaaS is, how it is different from BaaS and how to go about developing a DRaaS offering.

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Guide to Staying Safe from Phishing

Guide to Staying Safe from Phishing

It’s critical for MSPs to have a well-planned anti-phishing strategy in place for minimizing the risk of successful phishing attacks against the users that they support. This guide describes the most common types of phishing attacks that occur today, discusses best practices for preventing phishing and offers tips for developing a response plan for use when phishing attacks do occur. Continue reading

MSP’s Guide to Local Storage as a Backup Destination

MSP’s Guide to Local Storage as a Backup Destination

Even in today’s cloud-centric age, local storage still has an important role to play in data backup and recovery. In this article, we explain why local storage should be part of your backup strategy, discuss local storage options that you can use for backup and identify best practices for backing up to local storage. Continue reading

Azure as a Backup Storage Destination

Azure as a Backup Storage Destination

Microsoft Azure Blob Storage is one of the most popular solutions for storing backup data in the cloud. In this article, we provide an overview of using Azure Blob storage for backup. We explain Blob’s storage tier options, pricing, backup features and security essentials. We then conclude by explaining how to get started using Azure Storage for backup with CloudBerry Backup. Continue reading

Microsoft SQL Server Backup and Restore Guide

Microsoft SQL Server Backup and Restore Guide

In this guide, we will discuss SQL Server backup types, recovery models, as well as best practices that you should take into account when putting together your backup strategy.

The goal of this article is to provide a high-level overview of SQL Server backup and recovery. For details on the topics discussed below, refer to the articles that each section links to.

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