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MSP Voice Episode 69 – “Self Made” with Andrew Lassise

MSP Voice Episode 69 – “Self Made” with Andrew Lassise

Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company. Continue reading

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the company to IDEOLITY to better reflect what they do and it’s also much shorter than the previous name. Continue reading

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model. Continue reading

MSP Voice Episode 66 – “Open Book” with Eric Rieger

MSP Voice Episode 66 – “Open Book” with Eric Rieger

This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit which helped him to prepare for running his own business. Besides MSP Webit also helps companies with business intelligence and analytics and has developers on staff. Continue reading

MSP Voice Episode 64 “Marketing with your Peers” with Esther Deutsch

MSP Voice Episode 64 “Marketing with your Peers” with Esther Deutsch

This week I am joined by Esther Deutsch from RCS Professional Services in New York City. Esther is the Operations Manager at RCS and she gives some great insights into her role and also about a peer group she’s forming aimed at MSP marketing professionals (more information on that down below). Continue reading

MSP Voice Episode 63 – “A Family Affair” with Nancy Sabino

MSP Voice Episode 63 – “A Family Affair” with Nancy Sabino

This week’s guest is Nancy Sabino with SabinoCompTech out of Houston, TX. Nancy is the CEO and co-founder of SabinoCompTech, her husband, Angle, is the other co-founder and also the COO. Their getting started story is very interesting and they even feature it on their website. In business now for 10 years, Nancy says they’re basically on version 3.0 of their company after some trial and error (and changing business models). They’re now a full-service MSP serving several verticals.
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MSP Voice Episode 62 – “Joining the Franchise” with Matt Lewis

MSP Voice Episode 62 – “Joining the Franchise” with Matt Lewis

Matt Lewis is a technician for CMIT Solutions of Cincinnati, Northeast. Matt has been working in the MSP business for several years, starting at an MSP while still in college. Matt enjoys MSP work and the variety it provides and is onsite with customers most of his time. Matt is active on Reddit and Discord MSP channels and likes the help they provide through the community. Continue reading

MSP Voice Episode 60 – “The Right Tools for the Job” with Marvin Bee

MSP Voice Episode 60 – “The Right Tools for the Job” with Marvin Bee

My guest this week is Marvin Bee of MB Systems in Ft. Lauderdale, FL. Marvin has been in business for himself for over 20 years. Marvin initially got started because he saw an opportunity at his previous employer that his employer didn’t want to pursue. Continue reading