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MSP Voice Episode 69 – “Self Made” with Andrew Lassise

MSP Voice Episode 69 – “Self Made” with Andrew Lassise

Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company. Continue reading

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the company to IDEOLITY to better reflect what they do and it’s also much shorter than the previous name. Continue reading

Ransomware: What to Do If Disaster Strikes

Ransomware: What to Do If Disaster Strikes

As cybercriminals target MSPs more often it’s critical to be totally prepared and know what to do (or what not) when a ransomware attack happens. Typically, the only answer to a ransomware attack was a solid backup (assuming it was done properly) or to pay the ransom. There are other options to get your data back. Continue reading

The 10 Backup Mistakes MSPs Make And How to Avoid Them

The 10 Backup Mistakes MSPs Make And How to Avoid Them

Customers are asking their Managed IT Service Provider (MSP) to expand services beyond simple RMM-type services to include Backup and Recovery. But with no real expertise, many MSPs make the same common mistakes when trying to protect their customer’s data, systems, and applications. So, where are MSP’s missing the mark and how can they prevent them? Continue reading

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model. Continue reading

Backup and Recovery Simplified – Offer Affordable Cloud Backup as a Service

Backup and Recovery Simplified – Offer Affordable Cloud Backup as a Service

Join us for an educational webinar discussing how easy it is for MSPs to offer MSP360 (CloudBerry) Managed Backup with Wasabi hot cloud storage to deliver Cloud Backup as a Service. You will learn why cloud backup is easier and less expensive than you think, and how offering backup as a service provides you with an additional recurring revenue stream. Continue reading

MSP Voice Episode 66 – “Open Book” with Eric Rieger

MSP Voice Episode 66 – “Open Book” with Eric Rieger

This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit which helped him to prepare for running his own business. Besides MSP Webit also helps companies with business intelligence and analytics and has developers on staff. Continue reading

MSP Voice Episode 64 “Marketing with your Peers” with Esther Deutsch

MSP Voice Episode 64 “Marketing with your Peers” with Esther Deutsch

This week I am joined by Esther Deutsch from RCS Professional Services in New York City. Esther is the Operations Manager at RCS and she gives some great insights into her role and also about a peer group she’s forming aimed at MSP marketing professionals (more information on that down below). Continue reading

MSP Voice Episode 63 – “A Family Affair” with Nancy Sabino

MSP Voice Episode 63 – “A Family Affair” with Nancy Sabino

This week’s guest is Nancy Sabino with SabinoCompTech out of Houston, TX. Nancy is the CEO and co-founder of SabinoCompTech, her husband, Angle, is the other co-founder and also the COO. Their getting started story is very interesting and they even feature it on their website. In business now for 10 years, Nancy says they’re basically on version 3.0 of their company after some trial and error (and changing business models). They’re now a full-service MSP serving several verticals.
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Backing Up To The Cloud Is Easier and More Profitable Than You May Think!

Backing Up To The Cloud Is Easier and More Profitable Than You May Think!

Are you making enough money by providing backup? Are you tired of maintaining expensive on-premises hardware just to provide backup? Moving your customer's backups to the cloud may be the solution. This webinar will explore how MSP360 SaaS-based solution can provide you the ultimate in flexibility and profitability in providing backups to your customers Continue reading