Videos

CloudBerry Explorer Video

CloudBerry Explorer Video

CloudBerry Explorer Video

Do you want to get started with CloudBerry Explorer, the most simplistic, but functional freeware software for managing your Amazon Storage? These videos are aimed to guide you through all of the necessary steps, starting from installation process to setting up more advanced features and options like ACL, S3 URLs and many more. Continue reading
MSP Voice Episode 20 – “How do you CRM?” with Florian Militaru

MSP Voice Episode 20 – “How do you CRM?” with Florian Militaru

MSP Voice Episode 20 – “How do you CRM?” with Florian Militaru

This week I talk to Florian Militaru who owns PRO in the Chicago area. Florian came to the US from Romania and started his business in 2003. PRO focuses on residential, break-fix and even some managed services. To run his business, Florian started working with an open source CRM solution, https://suitecrm.com/ and has developed modules that connect to multiple systems and is now his PSA. While not for everyone, developing your own solutions based on open source can save you a lot of money! Continue reading

MSP Voice Episode 19 – Bart Barcewicz from B Suite Cyber Security

MSP Voice Episode 19 – Bart Barcewicz

MSP Voice Episode 19 – Bart Barcewicz

MSP Voice Episode 19 with Bart Barcewicz

October is national cybersecurity month so this week’s guest is Bart Barcewicz from B Suite Cyber Security. Bart and Doug Hazelman discuss security practices in general as well as some things you need to do to make sure you and your customers are secure. Bart also shares some great advice for starting out: “if you want something you’ve never had, you’re going to have to do something you’ve never done Continue reading

MSP Voice Episode 17 – Jay Wong from Xyber Solutions

MSP Voice Episode 17 – Jay Wong

MSP Voice Episode 17 – Jay Wong

This week’s guest is Jay Wong from Xyber Solutions in Perth Australia. Jay started is “PC shop” with a dream and a credit card and now runs a successful business with projects and customers in multiple countries. Jay shares his passion for technology and how he has grown his business. More about Jay’s story here: Daring to dream Continue reading

MSP Voice Episode 16 – Brad Proctor from University PC Care

MSP Voice Episode 16 - Brad Proctor

MSP Voice Episode 16 - Brad Proctor

The interview this week is with Brad Proctor from University PC Care in Greenville, NC. Brad talks about his career and also what they had to do to prepare for Hurricane Florence as it headed towards North Carolina. Brad is a big fan of Apple and was instrumental in having University PC Care become an Apple Authorized Service Provider. Brad has some great advice for all MSPs out there! Continue reading

MSP Voice Episode 15 with Steve Taylor from MSP Webinars

MSP Voice Episode 15 with Steve Taylor from MSP Webinars

MSP Voice Episode 15 with Steve Taylor from MSP Webinars

This week’s guest is Steve Taylor from MSPWebinars.While Steve still runs an MSP business, he’s been focusing a lot of his time running MSPWebinars, a great resource for MSPs. Steve doesn’t take “vendor” money for sponsorships, he has a subscription model for MSPs. Continue reading

MSP Voice Episode 13: “SALES!” with Jack Mortell from StratX IT

MSP Voice Episode 13: “SALES!” with Jack Mortell from StratX IT

MSP Voice Episode 13: “SALES!” with Jack Mortell from StratX IT

In this episode, we interview Jack Mortell who is EVP of Sales and Partners at Stratx IT solutions in New York. Statx has about 60 employees and focuses about 90% on the healthcare market. With Jack’s background in sales, we dive a bit deep in this episode about the types of salespeople, who makes a good salesperson and how to make sure you can align the MSP owner’s vision and passion to the salesforce.

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