Help Center

Need help? Here is how to get support:

Support Ticket

If you haven’t found an answer to your question in our documentation and you’re a paying customer of CloudBerry Lab, you can open a support ticket
Open a ticket*

*For paying customers only
(including the trial customers for paid products)


If your question seeks to gain opinions about backup strategy, or "what's your favorite way to", Reddit is a better choice.

Start discussion on Reddit

Server Fault

If you have a technical question about using CloudBerry backup, ask it on Server Fault, a Q&A site for professional system administrators. Server Fault is a great place to ask questions about best practices in configuring and using CloudBerry backup.

Ask a question on Server Fault

Important! Please choose only one channel to post your question and wait a reasonable amount of time to get an answer. Our team is continuously following Reddit and Server Fault communities and does its best to answer your questions.

Resources and documentation

Before asking your question please check:

Support articles

Get StartedBackup/RestoreFAQ


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