Need help? Here is how to get support:
If you haven’t found an answer to your question in our documentation and you’re a paying customer of CloudBerry Lab, you can open a support ticket
Open a ticket*
*For paying customers only
Start discussion on Reddit
If you need to report a bug, ask for a change, suggest a feature, go to our Reddit community. Reddit is the right place for a question like:
- Why feature X is implemented like…?
- Do you plan to add feature Y?
- Do you plan to support storage service XYZ?
Start discussion on StackOverflow
If you have a technical question about installation, configuration, unexpected behavior, migration issue, etc., post it on StackOverflow. StackOverflow is the right place for a question like:
- How do I…?
- I got the error XYZ. Why?
Important! Please choose only one channel to post your question and wait a reasonable amount of time to get an answer. Our team is continuously following Reddit and StackOverflow communities and does its best to answer your questions.
Resources and documentation
Before asking your question please check: