Today we’re excited to launch a new resource for our Managed Service Provider community. MSP Voice is a new podcast from MSPs for MSPs. Each week we plan on releasing a new episode where we interview different MSPs about their business and how they got started. We want this to be a community resource to help all MSPs gain insights into the business of being (or becoming) an MSP. Continue reading
In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to guide successful delivery of service.
Before finalizing a business partnership, it is important that the client and the company clearly define the ultimate goals that the collaboration should achieve, and this is precisely where the role of a Managed Services Service Level Agreement or MSP agreement comes into play. Continue reading
Open-source software (OSS) is software with open code that anyone can improve, inspect, modify and distribute, and there are more options than ever, with more input from contributors and higher quality.
Many MSPs rely on open source software heavily, and with good reason. It’s free and fully customizable. With so many IT specialists working on the code, bugs are generally resolved quickly. And with open source, you aren’t dependent on a vendor who may suddenly abandon the product and leave you searching for alternatives. Continue reading
With more than 12,000 attendees, AWS Summit in London 2018 was the biggest EU AWS event they ever held. Here's a short recap of the conference from CloudBerry Lab point of view. Continue reading
If you store data in the cloud, it can be easy to assume that the data will never disappear. In reality, however, one of the disadvantages of cloud storage is that cloud storage sometimes fails in ways that you can’t control.
That’s why it’s crucial to perform cloud data backups, even if your data is “cloud-native”. Continue reading
CloudBerry Backup for macOS & Linux is receving another minor update that fixes a couple of bugs related to Oracle Cloud. Read on to learn more about release 2.4.3.
Managed service providers (MSPs) need to consider whether to implement the Internet of Things (IoT) as part of their portfolios. IoT software is becoming standard across virtually all applications and networks, so MSPs should possess at least a cursory knowledge of the IoT to better suit client needs. Adopting IoT technology into a portfolio can present an excellent growth opportunity for MSPs, but it can also come with drawbacks. Carefully weigh your options before making a decision. Continue reading
We are going to overview the concept of deduplication and review its approaches available on the market. You will also learn about backup deduplication specifics and efficiency. Continue reading
We at CloudBerry are thrilled to announce the Silver Stevie® Award in the category Company of the Year in the Computer Software. More than 200 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
For MSPs, online backup pricing, offsite backup storage pricing and other costs associated with data backup are important considerations for developing a successful managed backup offering.
To help identify the best MSP backup pricing strategy for your business, this article discusses the factors that you should take into account when setting backup pricing, as well as different pricing models and MSP pricing examples you might use. Continue reading