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The vCIO Process: What MSPs Should Know

The vCIO Process: What MSPs Should Know

Not every business is large enough to have its own CIO, so instead of employing someone, an MSP or a contractor is oftentimes hired to fill the role. While MSPs are properly trained in the services and offerings they provide, they aren’t always well equipped to tackle the business challenges CIOs face daily. By understanding how CIOs transform businesses, managed services providers can improve the ways in which they manage technical environments and deliver business results effectively as vCIOs. Continue reading

NAS Backup Strategy: Local, Cloud and Hybrid Backup

NAS Backup Strategy: Local, Cloud and Hybrid Backup

Unlike typical external hard drives, NAS devices provide built-in operating systems that support features like remote access, printer streaming, or native media streaming. Additionally, you can save images, server data, application databases, and so forth without any supplementary management device.   Continue reading

Whitepapers

Microsoft SQL Server Backup and Recovery Guide for MSPs

Microsoft SQL Server Backup and Recovery Guide for MSPs

As a managed service provider you realize that Microsoft SQL Server is an application which is critically important for your customers’ business processes. Having a backup in place is therefore a must. In this whitepaper, we will explain SQL Server backup types, recovery models and best practices you should follow. Continue reading

Videos

MSP Voice Episode 51 – “If You Don’t Ask, You Don’t Get“ with Corey Kirkendoll

MSP Voice Episode 51 – “If You Don’t Ask, You Don’t Get“ with Corey Kirkendoll

Corey runs 5K Technical Services out of Plano, TX. 5K specializes in engineering/architecture firms but also does work with local non-profits. Having spent time working for some big tech companies, Corey decided it was time to branch out on his own and start up 5K. While Corey started his career on the technical side, he eventually chose to focus more on the management (non-technical) as his career progressed. Continue reading

MSP Voice Episode 50 – “Carve Out Your Space” with Hank Holbrook

MSP Voice Episode 50 – “Carve Out Your Space” with Hank Holbrook

Most MSPs on the show offer a range of IT services to small businesses in a particular geographic area, Bluesky Technology is a bit different, they offer one service nationwide. Hank tells me about how focusing on just the one service has helped Bluesky be successful. Continue reading

MSP Voice Episode 49 – “Service is your Edge“ with Bob Wardlow

MSP Voice Episode 49 – “Service is your Edge“ with Bob Wardlow

Starting out in 1982 selling dedicated $12,000 word processors to law offices, Bob quickly saw the change in the landscape as personal computers became prevalent. Leaving sales and starting Corland in 1993, Bob did maintenance and break/fix for many years before transitioning to managed contracts. Bob has also carved out a specialty in programming Microsoft Access databases. Continue reading

Documentation