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Coming Soon: CloudBerry Managed Backup for iPhone and iPad

Today we're excited to announce our upcoming product — CloudBerry Managed Backup for iPhone and iPad. As CloudBerry MBS continues to evolve as a full-fledged software-as-a-service solution, it is only fitting that we enable our MSPs to track backup activity of their users on the go with the help of a mobile app.

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Geo Redundancy Clash: Amazon S3, Microsoft Azure Blob and Google Cloud Storage

Geographical redundancy, or geo redundancy for short, is a valuable data storage strategy that can help to improve data reliability and availability. When you replicate data across multiple regions, your data is more resistant to disruptions that could cause damage to a particular data center or set of servers.

Want to take advantage of geo redundant storage but are unsure where to start? This article is for you. Below, we compare AWS replication across regions, Azure storage geo replication and the data replication features available on Google Cloud Storage.

The article’s goal is to help you understand which geo redundancy options are available from each of these three major cloud storage providers. Continue reading

Varying Tiers in the MSP Help Desk — Building Your Support System

MSP help desk structure

The reach of managed IT services has grown tremendously, thanks to the persistent expansion of the global tech market. As the demand for MSPs continues to increase, many prospective small business owners have chosen to enter this arena and build their own firms. There are several planning phases required in order to launch an organization and eventually become profitable. Perhaps the most daunting aspects are establishing an MSP help desk and selecting the perfect support team structure. They can be key components in achieving company objectives. Continue reading

Using S3’s Pre-Signed URLs for Temporary Object Access

Protecting your S3 buckets is a critical security measure when using AWS. There have been numerous bad stories about unprotected S3 buckets, from established contractors like Accenture and Booz Allen Hamilton, to huge companies like Verizon Wireless and Time Warner Cable.

In this article, we'll learn how and why to use pre-signed S3 URLs to provide secure, temporary access to objects in your S3 buckets. We will discuss generating pre-signed S3 URLs for occasional, one-off use cases as well as programmatically generating them for use in yourapplication code. There are multiple code examples for each use case. Continue reading

How to Take Backup of SQL Server 2008

Microsoft SQL Server 2008 still one of the most popular corporate database engines, and it has a lot of backup types supported. Let’s briefly remember all of these backup types and find out how to perform the most useful ones.

After reading this post, you will know how to backup a database in SQL Server 2008 using query language or SQL Management Studio GUI. Continue reading

Penetration Testing as an Offer: Why Should MSPs Conduct Security Testing?

Penetration Testing as an Offer by MSPs

If you’re a managed service provider (MSP), your clients might ask your company to conduct penetration testing. Should you be ready to do so? And why is providing penetration testing in the best interests of an MSP? Let's take a look. Continue reading

On-Demand vs Break/Fix vs Managed Services

The sphere of IT services has transformed drastically in the last decade or so as customer demands continue to become more complex while the rapid spread of technology transcends expectations. Changes in the external environment often compel service providers to take decisions which can make or break their business. In case of IT shops the transition in operating models from break/fix services and on-demand IT tech services to modern day MSPs is a testament of how times have changed.

If you are an IT shop or consultant that still adheres to traditional operating models rather than shifting towards managed services – here is why you need to make a change, now. Continue reading