How to Take Backup of SQL Server 2008

Microsoft SQL Server 2008 still one of the most popular corporate database engines, and it has a lot of backup types supported. Let’s briefly remember all of these backup types and find out how to perform the most useful ones.

After reading this post, you will know how to backup a database in SQL Server 2008 using query language or SQL Management Studio GUI. Continue reading

Penetration Testing as an Offer: Why Should MSPs Conduct Security Testing?

Penetration Testing as an Offer by MSPs

If you’re a managed service provider (MSP), your clients might ask your company to conduct penetration testing. Should you be ready to do so? And why is providing penetration testing in the best interests of an MSP? Let's take a look. Continue reading

On-Demand vs Break/Fix vs Managed Services

The sphere of IT services has transformed drastically in the last decade or so as customer demands continue to become more complex while the rapid spread of technology transcends expectations. Changes in the external environment often compel service providers to take decisions which can make or break their business. In case of IT shops the transition in operating models from break/fix services and on-demand IT tech services to modern day MSPs is a testament of how times have changed.

If you are an IT shop or consultant that still adheres to traditional operating models rather than shifting towards managed services – here is why you need to make a change, now. Continue reading

MSP Voice Episode 10: James Vickery, Benchmark365

James is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003.

In this episode, we discuss James’ experiences and also spend a good amount of time discussing pricing of services.

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