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MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support, including hiring former Apple Geniuses. Continue reading

Building the Backup Infrastructure in Small Organizations: Hybrid Systems

Part 3: SMB Backup Infrastructure: Hybrid Systems

Part 3: SMB Backup Infrastructure: Hybrid Systems

This is the third in a series of articles on setting up backups. The first was on backing up local infrastructure. The second was on setting up backups when a company’s applications and data are all in the cloud. This article addresses the third scenario: when a company has some data in the cloud and some local. This might be a scenario where the basic productivity apps like the office suite are hosted locally, and specialized apps like payroll or enterprise resource planning (ERP) apps are in the cloud. Continue reading

Part 2: SMB Backup Infrastructure with Cloud Apps

Part 2: SMB Backup Infrastructure with Cloud Apps

Part 2: SMB Backup Infrastructure with Cloud Apps

This article is the second in a series, (The first is here). It covers organizations that have no in-house IT infrastructure; they have PCs, or ChromeBoxes, or other terminals, but they’re only used to access apps via the browser. It might be MS Office 365, Google Apps, another cloud office suite, or other Cloud apps as well, such as sales force automation, customer relationship management, accounting software or enterprise resource planning. Continue reading

Bootable USB for Windows Server 2008-2019

How to Create a Bootable USB for Windows Server

How to Create a Bootable USB for Windows Server

Bootable USB is a backup media that allows to recover image-based backups on machines with no operating system. (That technique is called bare-metal recovery.) This article provides instructions on how to create a bootable USB drive with CloudBerry Backup for Windows Server and applies to Windows Server 2008 / 2008 R2, 2012 / 2012 R2, 2016 and 2019.
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MSP Voice Episode 30 – “I Saw The Sign” with Omer Choudhary

MSP Voice Episode 30 – “I Saw The Sign” with Omer Choudhary

IQ Interactive provides solutions for digital signage and point-of-sale. Rather than managing a customer’s IT infrastructure, they manage digital signs (equipment) and they also have a content management system that they’ve developed. Omer started off in IT pretty young and worked for a few companies before starting IQ Interactive. They also partner with other “traditional” MSPs who provide the IT stack while IQ Interactive handles the digital signage. Continue reading

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MSP Voice Episode 29 – “Prescription For Success” With Bart Rogacewicz

MSP Voice Episode 29 – “Prescription For Success” With Bart Rogacewicz

BestRX is an MSP/Software company who supports independent pharmacies across the US. Typically when we think of a pharmacy we think of the big ones like CVS and Walmart but there’s actually a number of independent pharmacies all over the US. Continue reading