As always we are excited to announce a new performance and usability improvements to CloudBerry Remote Assistant along with awesome new features with the release of version 2.2.
For many MSPs, it doesn't make sense to try to be all things to all people. Instead, MSPs often choose a certain vertical (or multiple verticals) to specialize in. For instance, an MSP might choose to focus on the automotive, healthcare or real estate industries, to name just a few example verticals. Continue reading
For the common Windows user, or for even some Windows administrators, Linux often seems like a scary, foreign beast. But it doesn't have to be. It's true that Linux does things differently from Windows in many respects, but once you start to wrap your mind around how Linux works, mastering it is much less difficult than you might think.
This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers. Continue reading
CloudBerry Lab, the leading provider of multi-cloud data backup and recovery solutions, has announced rebranding under the new name MSP360 and the appointment of Brian Helwig as CEO. Continue reading
People all over the world have become accustomed to software updates. Today, almost everyone uses a personal computer and owns a smartphone. Everyday, the words “an update is available” flashes across screens everywhere. Way too often, these updates are ignored. Personal experiences with buggy updates have scared day-to-day technology users into mistrusting updates when alerts come across their screen. Unknowingly to some, pushing off some of these updates may be put their devices at risk. Continue reading
It goes without saying that a problem shared is a problem halved. Additionally, it’s been proven that two heads working together are better than one.
These, fundamentally, are the reasons why we persistently seek to learn from our peers and the MSP community at large. As a result, you get to expand your technical knowledge, as well as improve your overall service delivery and business development. Continue reading
This week I’m happy to be joined by Brian Helwig, the CEO of MSP360 (formerly CloudBerry Lab). In case you haven’t heard, CloudBerry Lab is now MSP360. Brian and I previously worked together at Veeam where we had an office next to each other. When I heard Brian was joining CloudBerry I was excited to work with him again. Continue reading
Running a one-man shop is stressful. You have to serve as head of sales, support, accounts payable and accounts receivable and more, all at once. And if the business runs solely on you, when you’re not working, you’re not making money. Even taking a sick day can set you back for the month. Continue reading
Thinking of attending ASCII SMB IT Success Summit in Denver on July 24-25? Well, guess what. CloudBerry will be there as a sponsor and part of the vendor lineup. Meet David Gugick (VP Product Management) and Doug Hazelman (VP Technical Marketing, MSP Voice host) who will be representing CloudBerry at the event. Continue reading