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Guide to Linux Systems Management

Guide to Linux Systems Management

For the common Windows user, or for even some Windows administrators, Linux often seems like a scary, foreign beast.  But it doesn't have to be. It's true that Linux does things differently from Windows in many respects, but once you start to wrap your mind around how Linux works, mastering it is much less difficult than you might think.

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MSP Voice Episode 57 – “Residential and Commercial” with Nate Sheen

MSP Voice Episode 57 – “Residential and Commercial” with Nate Sheen

This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers. Continue reading

How Proper Sky Built an MSP Cloud Backup Solution with MSP360 and AWS

How Proper Sky Built an MSP Cloud Backup Solution with MSP360 and AWS

Proper Sky, a Managed Services Provider based in Pennsylvania, provides data backup and recovery services to approximately 1500 endpoints. For an MSP operating at that scale, having easy-to-manage, reliable and cost-efficient backup technology in place is critical.  Continue reading

Guide to Linux Patch Management

Guide to Linux Patch Management

People all over the world have become accustomed to software updates. Today, almost everyone uses a personal computer and owns a smartphone. Everyday, the words “an update is available” flashes across screens everywhere. Way too often, these updates are ignored. Personal experiences with buggy updates have scared day-to-day technology users into mistrusting updates when alerts come across their screen. Unknowingly to some, pushing off some of these updates may be put their devices at risk. Continue reading

The Top Events and Conferences for MSPs

The Top Events and Conferences for MSPs

It goes without saying that a problem shared is a problem halved. Additionally, it’s been proven that two heads working together are better than one. 

These, fundamentally, are the reasons why we persistently seek to learn from our peers and the MSP community at large. As a result, you get to expand your technical knowledge, as well as improve your overall service delivery and business development.  Continue reading

MSP Voice Episode 56 – “MSP360 and Sales” with Brian Helwig

MSP Voice Episode 56 – “MSP360 and Sales” with Brian Helwig

This week I’m happy to be joined by Brian Helwig, the CEO of MSP360 (formerly CloudBerry Lab). In case you haven’t heard, CloudBerry Lab is now MSP360. Brian and I previously worked together at Veeam where we had an office next to each other. When I heard Brian was joining CloudBerry I was excited to work with him again. Continue reading

Think You’re Ready To Hire Your First Employee?

Think You’re Ready To Hire Your First Employee?

Running a one-man shop is stressful. You have to serve as head of sales, support, accounts payable and accounts receivable and more, all at once. And if the business runs solely on you, when you’re not working, you’re not making money. Even taking a sick day can set you back for the month. Continue reading

CloudBerry at the ASCII SMB IT Success Summit in Denver

CloudBerry at the ASCII SMB IT Success Summit in Denver

Thinking of attending ASCII SMB IT Success Summit in Denver on July 24-25? Well, guess what. CloudBerry will be there as a sponsor and part of the vendor lineup. Meet David Gugick (VP Product Management) and Doug Hazelman (VP Technical Marketing, MSP Voice host) who will be representing CloudBerry at the event. Continue reading