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MSP Voice Episode 28 – “MSP Pioneer” with Tim Shea

MSP Voice Episode 28 – “MSP Pioneer” with Tim Shea

Tim has been an MSP Pioneer since the 90’s. After leaving a value added reseller in 1991 Tim started his own company because he saw the future in network services. In 1996 Tim and his partner realized that they need to provide their services for a fixed fee...hence pioneering the managed services model. Continue reading

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Incremental vs Differential Backup: Difference Explained

Incremental vs Differential Backup: Difference Explained

We receive a number of questions about which backup type to choose: an incremental or a differential backup. The answer is - it depends. In this article, we will review the difference between an incremental and a differential backup and provide advice on the usage of both. Continue reading

My Retention Settings for File Backups

My Retention Settings for File Backups

I work at CloudBerry, but I'm also a CloudBerry user. Like many of you, I need to protect both my work and my personal files, but I have different needs for each when it comes to what I need to be able to restore.  What follows are my preferred retention settings for work and personal backups. Continue reading

Amazon EC2 vs Amazon S3: Difference and Use-Cases

Amazon EC2 vs Amazon S3: Difference and Use-Cases

If you want to make the most of the AWS cloud, then, Amazon EC2 and Amazon S3 are both important services to understand. This article explains what each service does, how you can use them together and which additional AWS services (such as EFS and EBS) you might wish to use in conjunction with EC2 and S3.
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MSP Voice Episode 27 – “Learn More With MSP” with John Watkins

MSP Voice Episode 27 – “Learn More With MSP” with John Watkins

John Watkins, who is an engineer by heart, started right out of high school in IT and later teamed up with a local break-fix shop that had multiple locations in the Tampa Bay area. After about 3 years they transition to full MSP and have been growing steadily ever since. As John says , “You’ll never learn more than working for an MSP”. Continue reading

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MSP Voice Episode 26 – “Hospitality as a Vertical” with Krunal Patel

MSP Voice Episode 26 – “Hospitality as a Vertical” with Krunal Patel

Krunal is in the UK and he and his company support the hospitality industry (hotels, coffee shops, etc). They’ve been in business since 2009 after Krunal saw some opportunities to consolidate IT services for hotels and retail outlets and provide a one stop shop. Since many hotels are owned by a franchisee Krunal and his team have carved out a great niche for their company.
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