Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support, including hiring former Apple Geniuses. Continue reading
CloudBerry Lab Blog
One of the highly anticipated features in CloudBerry Backup 5.9.4 is support for Microsoft Azure Blob Storage lifecycle policy management. At the time of this post, Microsoft is making this feature available as a public preview. Lifecycle policies allow you to automatically transition blobs to a cooler storage tier (Hot to Cool, Hot to Archive, or Cool to Archive) to optimize medium and long-term storage costs.
Cybersecurity threats are constantly evolving. It’s absolutely necessary for businesses with internal or external networks to run intrusion detection and prevention systems, antivirus solutions with advanced malware detection heuristics, vulnerability monitoring, ensure regulatory compliance and maintain security information and event management systems. Continue reading
Doug is the founder and CEO of Brightworks Group. Brightworks has been in business for 7 years and they consider themselves at technology success providers. While similar to an MSP, Brightworks Group works with a unique set of customers focused in the high end financial and private equity services. Continue reading
PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools are both created to boost a service provider’s business, but they are aimed at different spheres.
Using PSA can help build business processes, while RMM is all about the ‘fine tuning’ of an internal technical support. In this article, we are going to help you choose the right tool first. Continue reading
If your managed services company is in its early stages and you are confused about which way to go to build your support system, or which framework to follow, this article has the information you need. Continue reading