A: In case of disaster, you shall act as follows.On the server:
- Install the Dedup Server on a new computer
- Run the “Restore CloudBerry Dedup Server” shortcut
- Configure your cloud account
- Run a repository restore
- Start CloudBerry Dedup Server service
On the client computer:
- Install CloudBerry Backup
- Configure new Dedup Server account and click 'Advanced Settings'
- Select the name of your crashed computer as a Backup Prefix
Then the repository synchronization process will start and when it is completed you'll able to see the backed up files on the Backup Storage tab.
A: There are 3 subscription types:
- 1-month subscription.
1 user - $3 per month. SharePoint/TeamDrive license - $10 per month.
- 6-month subscription.
1 user - $15 per 6 months. SharePoint/TeamDrive license - $60 per 6 months.
- Annual subscription.
1 user - $24 per 1 year. SharePoint/TeamDrive license - $120 per 1 year.
Q1: Can I back up only changed files?
A: Yes, we support incremental backup by default, i.e. only new and modified files will be uploaded after the initial backup.
You can also use Block level backup for files that consist of blocks (e.g. Outlook pst-files). Continue reading
A: We have been running a free license program for 3 years without much success. Now Individual related to non-profit and education are eligible for a 30% discount which is still substantial. Fill in the form to request a discount.
In very special cases, like a student from a developing country asking for a license, we can still consider granting it for free.
In addition a non-profit organization has to contact us directly, we don't grant licenses to individuals and companies serving non-profits. Although we can discuss certain discounts.
A: CloudBerry Backup is one time fee product. For example, Desktop Edition costs $49.99 (US) and Windows Server Edition license is $119.99. You can find all the licenses under this link.
You also have to pay cloud storage and transfer fees separately. Check out our Backup Cost Calculator to estimate your costs.
A: 1TB or 5TB limit means that you can at any time have at most 1TB or 5TB of data on the cloud account managed by CloudBerry Backup. E.g. you can upload 800 GB, then another 200GB, then delete 300GB but you can't exceed the limit. Consider this way we are making our product affordable for users with lower storage requirements.
If you want to back up more data you will need CloudBerry Backup Ultimate.
A: You can upgrade by paying the difference. We have an upgrade self service that will allow you to get an upgrade link https://www.cloudberrylab.com/upgrade-license-release.aspx
Make sure to release the license in the Help menu before applying for the upgrade coupon.