Whitepapers

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Guide to MS Exchange Circular Logging

Guide to MS Exchange Circular Logging

The whitepaper introduces you to the circular logging on MS Exchange Server. It explains what circular logging is all about, and outlines the processes of enabling and disabling circular logging on Microsoft Exchange Servers editions 2003-2016. You’ll also get pointers on the possible issues you may encounter when it comes to circular logging. Continue reading

AWS Database Services Complete Overview: RDS vs Redshift vs DynamoDB vs SimpleDB

AWS Database Services Complete Overview: RDS vs Redshift vs DynamoDB vs SimpleDB

Once considered as a “fun gimmick” cloud database platforms have become massively popular in any production environment - whether SMB or enterprise. Amongst the reasons for their popularity are high accessibility and security, as well as dynamic flexibility. You don’t even have to worry about maintenance, hardware, patching, and scaling. Continue reading

MSP’s Client Onboarding Guide

MSP’s Client Onboarding Guide

Onboarding can become the starting point of the long-lasting relationship or for the eventual loss of the client. It is a cornerstone of working with the new client, where you show how well-structured and organized your company and processes are. This whitepaper consists of best onboarding practices and a checklist which can be the baseline for your future procedures or can help you to review the existing ones. Continue reading

Linux Server Backup Guide

Linux Server Backup Guide

Backing up Linux servers is crucial if you want to be protected against unexpected failures or data loss. The approach you take to Linux server backups will vary depending on which kind of Linux server you have an what it is used for. Continue reading

Linux Management Best Practices

Linux Management Best Practices

For the common Windows user or even some Windows administrators, Linux often seems like a scary, foreign beast. But it doesn’t have to be. It’s true that Linux does things differently from Windows in many respects, but once you start to wrap your mind around how Linux works, mastering it is much less difficult than you might think. Continue reading

MSPs Guide to Managed Backup Pricing

MSPs Guide to Managed Backup Pricing

Setting prices for managed backup services is a difficult task. There are many factors to weigh and variables to consider, such as whether you should discount for archival storage tiers and whether to include disaster recovery services as part of managed backup pricing.

To help MSPs set proper prices for managed backup services we've prepared this guide.

Guide to Starting a Managed Service Provider Business

Guide to Starting a Managed Service Provider Business

Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services; after all, that’s what you know best if you have worked in IT before. However, it’s critical to ensure that you start your MSP business properly by defining your offerings effectively, establishing an appropriate pricing strategy, setting up the right workspace and starting off on the right foot with your first clients.

Guide to Backup-as-a-Service in 3 Steps

Guide to Backup-as-a-Service in 3 Steps

Offering managed data backups is a great way to add a steady revenue stream to your managed IT business. But to be efficient, your Backup-as-a-Service (BaaS) offering must be designed to meet customer needs reliably. If you are just copying your customer data to backup disks randomly, without carefully planning your overall backup strategy, you are unlikely to succeed in offering BaaS. Continue reading

Conversational Cloud Backups for MSPs

Conversational Cloud Backups for MSPs

Are you thinking of ways to increase your recurring revenue? Then you need to think not only about the remote monitoring and management and need to put additional value to your offering for your existing customers and new prospects.

Cloud-based backup can certainly help you with this task. Don't just offer backup to tick the checkbox, use the cloud as a part of your cloud backup offering to provide complete recoverability and business resiliency.

Download our free eBook to learn how!

In this eBook we discuss:

  • Why cloud-based backup will fit your offering
  • Which cloud storage solution to choose and why
  • How to enhance your offering with the managed backup solution