Whitepapers

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The MSP’s Response Guide to a Ransomware Attack

The MSP’s Response Guide to a Ransomware Attack

Because Managed Service Providers typically hold sensitive data for a large number of clients, they are becoming a major target for cyberattacks. Instead of an attack targeted at a single company, if a hacker manages to compromise the systems of an MSP, they can potentially gain access to data and systems held and managed on behalf of a large number of third-party companies. Continue reading

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MSP’s Marketing Templates for Selling Backup v.2

MSP’s Marketing Templates for Selling Backup v.2

At MSP360 we know that there are never too many marketing templates, especially when it comes to selling backup. Therefore, we have prepared one more set of assets for selling Backup-as-a-Service. Download them for free, put your company logo and contact info in, and use to explain your prospects how good your backup service is and what business problems it solves. Continue reading

Make the Most of Your Remote Assistant

Make the Most of Your Remote Assistant

The MSP360 Remote Assistant is much more than just connecting to remote locations. Regardless of whether you are an experienced user of Remote Assistant or just starting to use this tool, the tips described here will help you get the most out of working with software. Explore your full potential with this quick start guide. Continue reading

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Microsoft Azure Blob and MSP360 Managed Backup for your BaaS Offering

Microsoft Azure Blob and MSP360 Managed Backup for your BaaS Offering

It is often safer and cheaper to store client backup data in the cloud. The market is full of various solutions for this. In fact, there are so many cloud storage options that you sometimes cannot easily determine which solution best suits your needs. Microsoft Azure Blob Storage is one of the most popular solutions for storing backup data in the cloud. Continue reading

Guide to Sales Funnel and Sales Operations for MSPs

Guide to Sales Funnel and Sales Operations for MSPs

you want to grow your MSP business (and keep it growing), effective sales and marketing are critical. That’s why successful MSPs need to familiarize themselves with sales strategies that work by delivering the greatest payoff for the least investment of time and resources. Continue reading

MSP Sales Team Management Guide

MSP Sales Team Management Guide

If your MSP business is good at what it does, then expect growth to come naturally. And while that would be a great thing overall, increased growth also happens to attract its fair share of challenges. Now, at the center of the whole expansion process is sales. Every growing MSP company ultimately reaches that point where a dedicated sales department becomes a necessity. Continue reading

Guide to MS Exchange Circular Logging

Guide to MS Exchange Circular Logging

The whitepaper introduces you to the circular logging on MS Exchange Server. It explains what circular logging is all about, and outlines the processes of enabling and disabling circular logging on Microsoft Exchange Servers editions 2003-2016. You’ll also get pointers on the possible issues you may encounter when it comes to circular logging. Continue reading

AWS Database Services Complete Overview: RDS vs Redshift vs DynamoDB vs SimpleDB

AWS Database Services Complete Overview: RDS vs Redshift vs DynamoDB vs SimpleDB

Once considered as a “fun gimmick” cloud database platforms have become massively popular in any production environment - whether SMB or enterprise. Amongst the reasons for their popularity are high accessibility and security, as well as dynamic flexibility. You don’t even have to worry about maintenance, hardware, patching, and scaling. Continue reading

MSP’s Client Onboarding Guide

MSP’s Client Onboarding Guide

Onboarding can become the starting point of the long-lasting relationship or for the eventual loss of the client. It is a cornerstone of working with the new client, where you show how well-structured and organized your company and processes are. This whitepaper consists of best onboarding practices and a checklist which can be the baseline for your future procedures or can help you to review the existing ones. Continue reading